Privacy Policy

1. Data controller

This website is operated under the brand name Walrus Wellness.

Website: www.walruswellness.com

Legal entity: Walrus Wellness Limited
Registered address: Unit 7&8 Bolingbroke Court, Bolingbroke Road, LN11 0ZW Louth
Country of registration: United Kingdom
Contact email: connect@walruswellness.com

Walrus Wellness acts as the data controller for the personal data collected via this website.

2. Protection of personal data

As part of contact forms, newsletter subscriptions, information requests, or appointment bookings, Walrus Wellness may collect and process personal data.

These processing activities are carried out in accordance with:

  • the General Data Protection Regulation (GDPR – EU Regulation 2016/679)

  • the UK GDPR and applicable UK data protection legislation

Personal data is collected lawfully, fairly, and transparently, and only for clearly defined purposes.

3. Personal data collected

Depending on how you interact with the website, the following data may be collected:

  • Email address

  • Information voluntarily provided in contact forms or messages

  • Booking-related information submitted via the scheduling tool

No sensitive personal data is knowingly collected.

4. Purpose of processing

Personal data is collected for the following purposes:

  • Responding to enquiries and requests for information

  • Managing newsletter subscriptions

  • Managing appointment bookings and related communications

  • Analysing website usage to improve performance and content

Personal data is never sold.

5. Newsletter & communications

Newsletter subscription is voluntary and based on user consent.

Email addresses collected for the newsletter are used solely to send updates from Walrus Wellness.
Users may unsubscribe at any time using the link provided in each email.

Newsletter communications are managed using Brevo, acting as a data processor on behalf of Walrus Wellness.

6. Cookies & analytics

This website uses cookies to ensure proper functionality and to analyse website usage.

  • A cookie consent banner is displayed on first visit

  • Only analytics cookies are used

  • No advertising or retargeting cookies are used

Analytics data is used exclusively to improve the website and user experience.

7. Hosting & third-party services

The website is hosted by Webflow.

The following third-party services may process data on behalf of Walrus Wellness:

  • Webflow – website hosting

  • Brevo – newsletter and email communications

  • Bunny.net – video hosting

  • Calendly – appointment booking

These providers act as data processors and process data in accordance with their own privacy policies and applicable data protection laws.

8. Intellectual property

All content on this website (texts, visuals, branding, layout) is protected by intellectual property laws and remains the exclusive property of Walrus Wellness unless otherwise stated.

Any reproduction, distribution, or use without prior written authorisation is prohibited.

9. Limitation of responsibility

Walrus Wellness makes reasonable efforts to ensure the accuracy of information published on the website.

However, Walrus Wellness cannot guarantee that content is complete, accurate, or up to date at all times and reserves the right to modify content without notice.

The website may include links or integrations with third-party platforms. Walrus Wellness is not responsible for the content or practices of those external services.

10. Data retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

11. Your rights

In accordance with applicable data protection laws, users have the right to:

  • Access their personal data

  • Request correction or deletion

  • Withdraw consent at any time

  • Object to or restrict processing

To exercise these rights, contact: connect@walruswellness.com

12. Applicable law & jurisdiction

This Privacy Policy is governed by UK law.

Any dispute relating to its interpretation or execution shall fall under the exclusive jurisdiction of the courts of the United Kingdom.

13. Updates

This Privacy Policy may be updated at any time.The latest version will always be available on this page.